What’s worth knowing in the Squarespace world.
For designers, developers, and people building businesses around Squarespace.
"You Already Know It's Not the Website"
Five minutes into the discovery call you already know the website isn’t the problem.
The offer is unclear.
The positioning is off.
The audience doesn’t match the business model.
But they came for a website.
So you build the site.
And quietly fix half the business while you’re in there.
Most designers have been doing this for years.
It just never makes it into the scope.
Not because they don’t see it.
Because the conversation never opens that door.
If this keeps happening in your projects, you should probably be in this room.
March 25 — From Problem Solver to Problem Owner. https://us02web.zoom.us/meeting/register/osFH5v5LRiypMC79NreYXg
Why You’re Capped (Even If You’re Busy)
A full calendar can hide a lot. From the outside, it looks like things are working — projects are moving, clients are paying, there's always something in front of you.
But busy doesn't always mean the business is building.
Sometimes it means you've gotten very good at carrying a version of the business that no longer fits. That's usually where the ceiling shows up.
The work filling your time is no longer aligned with where your business actually needs to go. A lot of people hit that point and think the answer is to push harder — more leads, better systems, more leverage.
Sometimes the bottleneck is simpler than that.
You've built the business around work you can do, not necessarily around the work you should keep building on.
Some of the work is draining. Some of it still feels alive. Some of it creates more value than the business currently knows how to say. When those things are out of alignment, you can stay busy for a long time without really moving.
That's how you end up with a full calendar and a flat year.
The hard part is that nobody fixes this for you. In a job, eventually someone changes the role. In your own business, nobody comes in and tells you you've outgrown this version of your service.
You have to notice that yourself. And you have to admit that some of what helped you survive the early years is now the same thing holding the business in place.
That's usually the shift. Reorganizing the business around what's actually working and what you want to keep getting better at.
If your revenue feels capped even though you're busy, that's probably where I'd look first.
That's part of what we're getting into on March 25.
How to Finally Work on Your Own Business (Without Dropping Client Work)
Why Your Best Work Stays Hidden (and How to Finally Get it Out)
A lot of designers don't really have a visibility problem.
They have a hidden-work problem.
The work is there. The thinking is there. The results are there.
But most of it stays buried inside the client project.
In a file. In a Slack thread. In a launch link the client clicked once. In your own head.
The client gets the value.
Your business barely gets any of it.
That's the pattern.
By the time the project is done, you're already onto the next thing. The moment to talk about it passes. What could have become proof, clarity, trust, or demand just disappears back into delivery.
A lot of people call that a marketing problem.
Sometimes it is.
A lot of the time, it's simpler than that.
You're treating marketing like something separate from the work, so the most useful parts of the work never leave the project.
That's why it feels heavy.
You think marketing means coming up with something new to say, when a lot of the raw material is already sitting inside the projects you've done.
A problem you spotted early. A moment where the client asked for one thing and you realized the real issue was somewhere else.
That's the good stuff.
That's what helps the next person recognize themselves in your work.
And that usually happens before the polished mockups.
That's why I like thinking in terms of before, during, and after.
Not as a content framework. Just as a way to stop waiting until the end.
Before: what was going on? During: what did you start to see? After: what changed?
That alone is enough to say something real about a project.
And there's another part to this.
If you keep avoiding sharing the work, it's worth asking why.
Sometimes the issue is time.
Sometimes the issue is that the work itself isn't what you want more of.
It's hard to market projects that drained you, underpaid you, or depended on a version of you you've already outgrown.
That's useful information.
Because now the visibility problem is pointing to a business problem.
And that's a different conversation.
If there's a project you're proud of that never really got seen, start there.
You do not need to build a whole content system around it.
Just let people see a little more of what was actually happening inside the work.
That's usually enough.
If your best work has been staying hidden and you're ready to change that, that's part of what we're getting into on March 25.
How to Finally Work on Your Own Business (Without Dropping Client Work)