What’s worth knowing in the Squarespace world.
For designers, developers, and people building businesses around Squarespace.
The Road Back to YourBusiness.com
Most experienced Squarespace designers notice the change before they know how to name it.
The leads slow down.
The inquiries feel less aligned.
The marketplace profile, directory listing, referral source, or platform that used to bring real opportunities does not seem to carry the same weight anymore.
So the first thought is usually practical:
Maybe I need to market myself more.
But the deeper issue is often more specific.
The work is real. The proof is real. The experience is real.
The buyer path just belongs somewhere else.
For a while, that can work beautifully. A marketplace, directory, referral source, forum, or platform can do a lot of the work a business has not yet learned to do for itself. It gathers buyers. It gives them categories. It gives them a familiar context. It gives them comparison. It gives them a reason to trust the interaction enough to take the next step.
In other words, the marketplace has been doing the marketing.
That is not a small thing.
Marketing is anything that makes it easier for buyers and sellers to find each other. A marketplace does that naturally because buyers already know to go there. They show up with intent. They can compare options. They can read reviews. They can see proof inside a context they already understand.
The marketplace brings the people.
You close them.
And that can work for a long time.
Until it does not work the same way anymore.
Then something shifts. The platform changes, competition increases, fit gets weaker, or the same channel simply stops feeling like enough. Even if it still works, you start realizing how exposed your business feels when the buyer path belongs somewhere else.
That is usually the moment the pressure gets named as a marketing problem.
So people reach for the usual assignments.
Post more. Start a newsletter. Run ads. Do cold outreach. Build a funnel. Make more content. Become louder. Become more visible. Become more consistent.
But most of the time, more marketing is not the answer.
Less friction is.
The goal is not exposure.
The goal is relationship.
Most designers do not actually want to be visible to everyone. They do not want more random inquiries, more wrong-fit calls, more people asking for things they do not do, more pressure to explain their value from scratch, or more energy spent sorting through buyers who were never right for them in the first place.
They want meaningful business relationships.
They want calmer growth.
They want less pressure around the future.
They want less uncertainty.
They want the right people to recognize them faster.
They want a business they can trust.
This is why typical marketing advice often feels wrong. It widens exposure without always clarifying fit. It assumes the problem is visibility when the deeper problem is often that the path between your value and the right buyer is not clear enough yet.
Your business may be like a cabin in the woods.
The cabin is real. The work is real. The value is real. The proof is real.
But there may be no road, no signage, and no easy way back.
The marketplace has been the village. People gather there. They know how to look there. They know how to compare there. They know how to ask for help there. Your marketplace profile, directory listing, forum reputation, Upwork history, referral source, or platform presence may have given buyers a path to you.
Outside of that context, the path may disappear.
That does not mean your business is broken.
It means your business has to begin doing some of the work the marketplace was doing for you.
Not all at once.
Not by copying every tactic.
Not by turning yourself into a content machine.
One path at a time.
This is where most people get stuck. They can feel the need for more direct opportunity, but they do not know what to build first.
And they are not supposed to know.
The asset comes after you read the path.
A service page is not always the answer. A case study is not always the answer. SEO is not always the answer. A newsletter is not always the answer. Sponsorships are not always the answer. Cold outreach is not always the answer.
The question is not which marketing tactic should be copied.
The question is where the relationship is failing to form.
Sometimes the right buyer cannot find you. Sometimes they can find you, but the problem is still unclear. Sometimes they understand the problem, but do not know why you are the right person. Sometimes they like your work, but cannot see what to hire you for. Sometimes they are interested, but not ready, and nothing brings them back.
The right asset depends on where the path breaks.
That is the difference between random marketing and path-making.
Random marketing starts with the asset.
Path-making starts with the relationship.
Before you decide what to build, you study how your best buyers already found their way to you. You look at where they came from, what they already understood, what they needed to believe, what proof mattered, and what made the work feel safe enough to begin.
Then you build from evidence.
If people cannot find you, the asset may need to create discoverability.
If people do not understand the problem, the asset may need to educate.
If people do not know why you, the asset may need to organize proof.
If people do not know what to hire you for, the asset may need to clarify the offer.
If people are not ready yet, the asset may need to create follow-up.
The asset is not the point.
The easier path is the point.
SQSPThemes was born from this same need.
Before SQSPThemes became what it became, I had leads coming through other paths. A Squarespace directory worked. Upwork worked. Those routes mattered because buyers were already there looking for help.
But I did not want my whole business to depend on someone else’s path.
So SQSPThemes began as a marketing project. I wanted to understand what kind of demand I could create myself. I wanted owned routes.
I did not have language for it then, but I was trying to build a place people could return to.
A blog. A community. An email list. Later, products, plugins, pages, search, partnerships, and other assets that helped people find their way back to the business.
Over time, those paths compounded.
More direct inquiries. More partnerships. More collaborations. More product opportunities. More ways for the right people to come back.
That is the power of owning the route.
It does not mean you abandon the marketplace.
It means the marketplace stops being the only place where buyers know how to find and understand you.
For one designer, the first owned path might be a search asset. For another, it might be a case study. For another, a clearer offer page. For another, a guide, comparison page, niche landing page, referral asset, follow-up sequence, or sponsorship path.
The form changes.
The work does not.
Read the path.
Find where the relationship is failing to form.
Build the asset that makes that step easier.
That is the road back.
Not a full rebrand.
Not a complete website overhaul.
Not a content calendar for the sake of posting.
Not a funnel built from someone else’s business.
A path from recognition to inquiry.
A path that belongs to your business.
That is what Build Your Own Lead Flow is for.
In 30 days, we reverse-engineer the path your best buyers already took, find where the next buyer is getting stuck, build one asset that makes that step easier, and connect that asset to movement already happening in your business.
You do not need to know the asset before we begin.
That is the work.
You do not need to leave the marketplace.
You do not need to become a content creator.
You do not need to expose yourself to everyone.
You need one clearer path between your work and the people you are here to serve.
The marketplace helped people find you there.
Now build the road back to you.
The Biggest Mistakes Designers Make Selling Squarespace Templates (And How to Avoid Them)
Selling Squarespace templates can be a real business.
But it is easy to misunderstand what kind of business it is.
From the outside, it can look simple: design a few nice templates, put them in a shop, post them on Pinterest, write some SEO content, and wait for sales.
That version of the business sounds clean.
The actual business is usually messier.
You are not only selling design. You are selling clarity, confidence, setup help, positioning, trust, and a shorter path to getting a website live.
That is where a lot of template sellers get stuck.
The problem is not always that the templates are bad. Sometimes the templates are beautiful. The problem is that the offer around the template is too thin.
Here are the mistakes I would watch for.
Mistake #1: Designing for a category instead of a buyer moment
A lot of template businesses start with categories.
Templates for coaches.
Templates for therapists.
Templates for photographers.
Templates for consultants.
Templates for small businesses.
That is a start, but it is not enough.
A category tells you who someone is. A buyer moment tells you why they care now.
A therapist opening a private practice is in a different moment than a therapist who has been practicing for ten years and needs to reposition.
A designer trying to book higher-budget projects is in a different moment than a designer who just needs a simple portfolio.
A retreat host preparing to launch is in a different moment than a coach who vaguely wants a prettier website.
The more clearly you understand the moment, the easier the template becomes to sell.
A strong template does not just say, “This is for therapists.”
It says, “This is for the therapist opening a private practice who needs to look trustworthy before referrals start coming in.”
That difference matters.
Mistake #2: Selling the look instead of the path
A template can look beautiful and still be hard to buy.
The buyer is not only asking, “Do I like how this looks?”
They are also asking:
Will this work for my business?
Will I know what to write?
Will I be able to customize it?
Will I get stuck?
Will this help me launch faster?
Will this make me look legitimate?
If the sales page only shows pretty screenshots, it leaves too many questions unanswered.
The better move is to sell the path.
Show what each page is for. Explain why the sections are arranged the way they are. Show how someone would use the homepage, services page, about page, sales page, or portfolio. Give them a sense of how the template helps them make decisions.
A good template does not just give someone pages.
It gives them a way through.
Mistake #3: Making too many templates before proving one
It is tempting to launch with a full shop.
Five templates feels more serious than one. Ten templates feels like a real business. A larger catalog can make the whole thing feel more legitimate.
But more products can also hide weak demand.
If one template is not getting attention, questions, sales, or useful feedback, making more templates may only multiply the same uncertainty.
I would rather have one template with a clear buyer, strong sales page, useful setup guidance, customer examples, and a repeatable discovery path than a whole shop full of designs no one understands how to choose.
The first template should teach you.
Who responds to it?
What do they ask?
What confuses them?
What makes them trust it?
What do they change after buying?
What do they wish it included?
That information is more valuable than rushing into a bigger catalog.
Mistake #4: Copying template shops instead of understanding why they work
It is easy to look at successful template sellers and copy the visible parts.
The layout.
The mockups.
The product names.
The pricing.
The Pinterest strategy.
The affiliate program.
The launch style.
But the visible parts are not the whole business.
A template shop may work because the seller has an audience. Or because they have strong SEO. Or because they understand one market deeply. Or because their customers already trust them from YouTube, Instagram, a course, a community, or years of client work.
If you copy the surface without understanding the source of demand, you may end up imitating the business without inheriting the conditions that make it work.
The better question is not, “What are they doing?”
The better question is, “Why does this work for their buyers?”
That question will teach you more.
Mistake #5: Treating the template as the whole product
The template is only part of what the customer buys.
They also need instructions, examples, copy guidance, launch support, and confidence that they can actually use what they bought.
This is especially true with Squarespace because many buyers are not professional designers. They may be buying a template because they are already overwhelmed by the website process.
If the product assumes too much, support gets heavier. Refund requests become more likely. Customers get stuck. The template may technically be good, but the experience around it feels incomplete.
The real product includes:
The demo site.
The installation process.
The setup guide.
The page-by-page instructions.
The copy prompts.
The launch checklist.
The support boundaries.
The follow-up emails.
The examples of the template in use.
That surrounding material can be the difference between a template that looks good and a template that people actually finish.
Mistake #6: Pricing only against other templates
A lot of sellers price by looking sideways.
They ask, “What are other Squarespace templates selling for?”
That is useful context, but it should not be the only input.
The better question is, “What problem does this solve, and what would the buyer otherwise have to do?”
If the alternative is hiring a designer for several thousand dollars, a well-built template with strong guidance may be worth more than a cheap digital download.
If the alternative is staying stuck for another month, the value is not only in the files. It is in the momentum.
That does not mean every template should be expensive. It means the price should match the promise, the buyer, the support, the complexity, and the outcome.
Cheap templates can still work, but low pricing often attracts buyers who need more hand-holding than the business model can support.
Mistake #7: Building for people who browse instead of people who are trying to move
Some people browse templates the way they browse home decor. They like looking. They save ideas. They compare styles. They might buy eventually.
But the strongest buyers are usually trying to move through a specific problem.
They need to launch.
They need to look credible.
They need to sell an offer.
They need to announce something.
They need to replace an embarrassing site.
They need to make a new direction visible.
When the template is built around motion, the marketing gets sharper.
The question becomes:
What is this person trying to get done?
That is different from asking what style they like.
Style matters, but urgency usually comes from the problem.
Mistake #8: Ignoring distribution until after the product is finished
A template business needs a path to buyers.
A lot of sellers finish the product first and only then ask how people will find it.
That is backwards.
The discovery path should shape the product from the beginning.
If you are planning to use SEO, you need to know what people are already searching for and whether the template matches that search intent.
If you are planning to use Pinterest, the product needs a strong visual hook and enough related content to keepIf you are planning to use Pinterest, the product needs a strong visual hook and enough related content to keep showing up in search and recommendations.
If you are planning to use partnerships, the template needs to be easy for someone else to understand, recommend, and explain.
If you are planning to use an email list, the template needs to connect to a larger conversation your audience already cares about.
Distribution is not something you bolt on at the end.
It should influence the offer, the positioning, the content, the examples, and even the name of the template.
A good question to ask early is:
How will the right person discover this at the moment they need it?
If you cannot answer that, the product is not ready to scale.
Mistake #9: Using affiliates before the offer is clear
Affiliate programs can help, but they are not magic.
If the offer is unclear, affiliates will not fix it. They may send traffic, but traffic does not solve a weak sales page, vague positioning, poor proof, or a template that is hard to explain.
An affiliate program works best when the product is already easy to recommend.
That means the affiliate should be able to understand:
Who the template is for
What problem it solves
Why it is different
What kind of buyer should consider it
What result the buyer can expect
What language to use when sharing it
If you cannot explain the template clearly, other people will struggle to explain it for you.
So I would not rush into affiliates just because it sounds like leverage.
First, make the offer clear. Then make it easy for the right people to share.
Mistake #10: Not learning from support
Support is not just an operational burden.
It is one of the best sources of product and marketing insight.
Every support question is telling you where the path is unclear.
If customers keep asking how to install the template, the setup guide needs work.
If they keep asking what to write on the homepage, the template needs stronger copy guidance.
If they keep asking whether it works for their type of business, the sales page may need clearer positioning.
If they keep asking for customizations, that may point to an upsell, a new version, or a clearer support boundary.
The goal is not to eliminate every question. Some questions are part of selling digital products.
But repeated questions should improve the business.
They should make the product easier to use, the sales page easier to trust, and the post-purchase experience easier to complete.
Mistake #11: Confusing passive income with distant income
Templates can become a more passive product, but they do not start that way.
Passive income usually comes after being very close to active problems.
You have to see where people get stuck. You have to understand what they are trying to accomplish. You have to watch how they use the product. You have to notice what they misunderstand, what they value, what they ignore, and what finally helps them move.
The passive part comes later.
It comes after the product, proof, positioning, documentation, traffic, follow-up, and support systems are strong enough to carry more of the weight.
If you try to make the business passive too early, you usually end up with a thin product and weak demand.
The better approach is to get close first.
Then build the repeatable asset from what you learn.
The real mistake
Most Squarespace template businesses do not struggle because the seller forgot one tactic.
It is usually not just because they did not post enough on Pinterest, start an email list, add affiliates, raise their prices, or run ads.
Those things can matter.
But the deeper mistake is building from the outside in.
Looking at what other template shops sell.
Copying the structure of their offers.
Borrowing their tactics.
Choosing a niche because it seems profitable.
Designing pages before understanding the buyer’s real moment.
The stronger business is built from the inside out.
Start with the person.
Understand the moment.
Build the path.
Prove the product helps.
Create a discovery route.
Use support and customer behavior to improve the system.
A Squarespace template is not just a design file.
It is a way for someone to get unstuck, look credible, launch faster, explain their work, sell an offer, or move into a new stage of business with less friction.
That is the business.
The sellers who understand that have a much better chance of building something that lasts.
How I’d Actually Build a Squarespace Template Business Now
I wouldn’t start by asking, “What niche should I make templates for?”
That sounds practical, but it usually leads to shallow ideas: templates for coaches, therapists, photographers, consultants, course creators, and personal brands. Those can all be real markets, but the category alone is not enough.
A template business does not work because you picked a niche.
It works because you understand a moment.
Someone is starting a private practice and needs to look credible before referrals start coming in. Someone is launching a retreat and needs a sales page that can take deposits. Someone is leaving an agency job and needs a portfolio that makes them look established before they feel established. Someone has outgrown their DIY site but cannot afford a custom build yet.
That is where the opportunity is.
The template is not the product by itself. The product is the shortcut from “I don’t know how to present this” to “I can finally put this in front of people.”
That is the first thing I’d get clear on.
The $100k math matters
A $100,000 template business sounds clean until you do the math.
At $197 per template, you need about 508 sales per year.
At $297, you need about 337 sales per year.
At $497, you need about 202 sales per year.
At $997, you need about 100 sales per year.
That means the question is not simply, “Can I make a beautiful template?”
The question is, “Can I create enough trust, traffic, proof, and repeatable demand to sell this many times without custom hand-holding eating the whole business?”
A lot of template businesses fail because they treat the template like a design product when it is really a distribution, trust, support, and positioning business.
I’d build one template around one buyer moment
I would not start with five templates.
I would start with one.
One buyer.
One transition.
One problem.
One promise.
For example, not “Squarespace template for coaches.”
That is too broad.
Something closer would be:
A Squarespace template for a consultant leaving corporate who needs to look established enough to sell a $5k advisory offer.
Or:
A Squarespace template for a therapist opening a private practice who needs a calm, trustworthy site that makes referrals easy.
Or:
A Squarespace template for a retreat host who needs to explain the experience, answer objections, and collect deposits.
The more specific the buyer moment, the easier the template is to design, name, explain, sell, and support.
I’d sell the path, not the pages
Most template shops sell pages.
Homepage. About. Services. Contact. Blog.
That is fine, but it is not enough.
The buyer is not really buying pages. They are buying relief. They want to know, “Will this help me get my thing online without making me feel lost for three more weeks?”
So I’d make the template feel like a guided path.
Here is what to put on the homepage.
Here is what your services page needs to answer.
Here is where the testimonial goes.
Here is how to explain your offer.
Here is what to remove if you are not ready yet.
Here is how to launch with the simplest version.
That guidance is part of the product.
A good template is not just designed well. It helps the buyer make better decisions.
I’d build proof before I tried to scale
Before trying to hit $100k, I’d want to know whether real people can use the template successfully.
I’d probably sell the first version manually.
Find 5–10 people in the target market. Offer it at an early price. Watch where they get stuck. See what they change. See what questions they ask. See whether the template actually gets them closer to launching, selling, booking, or presenting themselves clearly.
Those first users are not just customers. They are research.
Their questions become your documentation.
Their objections become your sales page.
Their before-and-after examples become your proof.
Their stuck points become your next product improvement.
That is how the template gets sharper.
I’d choose distribution before creating more products
The mistake is making more templates before you know how one template sells.
I would rather have one template with a clear buyer, strong proof, a good sales page, a helpful setup guide, and one dependable traffic channel than ten templates sitting in a shop with no path to discovery.
For Squarespace templates, that path might be SEO. It might be Pinterest. It might be YouTube walkthroughs. It might be partnerships. It might be an email list. It might be a marketplace.
But I would not pretend “multi-channel marketing” is a strategy.
One channel first. One clear buyer. One clear reason to care.
Then expand.
The real business is not the template
The real business is the system around the template.
The sales page.
The demo site.
The setup guide.
The launch checklist.
The support process.
The follow-up emails.
The examples.
The proof.
The upgrades.
The adjacent products.
That is where the business starts to compound.
A template can be copied. A real understanding of the buyer is much harder to copy.
So if I were building a Squarespace template business now, I would not begin with the question, “What kind of template should I design?”
I would begin with:
Who is trying to get to the other side of a specific business moment, and what would make that path easier?
That is where the product is.