General Knowledgebase

Written By Omari Harebin

These are common issues that can occur. If you’re issue isn’t addressed below use our support form here.

“I can’t open the plugin”

Press and hold (or right-click) the folder, select Extract All, and then follow the instructions.

https://support.microsoft.com/en-us/help/14200/windows-compress-uncompress-zip-files

“It’s not working”

Check the files are uploaded. Case-sensitive

Omari Harebin

Omari Harebin is the founder of SQSPThemes.com — a curated hub of tools, templates, and mentorship for Squarespace designers. With over a decade in the ecosystem and nearly $2M in digital product sales, he helps creatives turn their work into scalable assets and freedom.

https://www.sqspthemes.com
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