General Knowledgebase

Written By Omari Harebin

These are common issues that can occur. If you’re issue isn’t addressed below use our support form here.

“I can’t open the plugin”

Press and hold (or right-click) the folder, select Extract All, and then follow the instructions.

https://support.microsoft.com/en-us/help/14200/windows-compress-uncompress-zip-files

“It’s not working”

Check the files are uploaded. Case-sensitive

Omari Harebin

Omari Harebin is the founder of SQSPThemes. He helps Squarespace designers and product sellers find the market moment inside their existing work, then turn it into articles, offers, demos, and assets that compound.

Start here: Book a free clarity call to get a read on what you already have →

https://www.omariharebin.com
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